Illustration for interpretation of customer data to understand customer segments, behaviour and preferences
UNDERSTAND

Interpret customer behaviour and preferences through actionable insights.

FEATURES
Icon for automatic customer segmentation based on RFM traits
Customer Segmentation
Understand your customers via automatic segmentation as per their Recency, Frequency and Monetary characteristics.
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Custom Cohorts
Create custom customer segments using customer tagging. Use these segments to conduct targeted customer engagement.
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Enterprise Grade
Overview and compare performance across multiple brand and franchise outlets via a Brand Leaderboard and Reporting. Get notified of poor performing outlets that need attention.
Dashboard In Action
Stay updated on your business performance and track customer activity in real-time across all touchpoints - Loyalty, Feedback and Reservation.
Screenshot of the Hashtag Loyalty merchant business dashboard in action
CUSTOMER SPEAKS
Trusted by over 1000 businesses across 30 cities in India to build customer loyalty, improve customer retention and increase revenue.
Logo of Hashtag Loyalty partner business Massive Restaurants
Logo of Hashtag Loyaly partner business The Belgian Waffle Co.
Logo of Hashtag Loyalty partner business Jumboking
Logo of Hashtag Loyalty partner business Apasra Ice Creams
Logo of Hashtag Loyalty partner business Smaaash Entertainment
We’ve taken the customer experience at Massive Hospitality a notch higher by launching an exclusive member’s program for our loyal customers. Our custom requirements have been deployed at scale across all our brands by Hashtag Loyalty.
Head of Marketing
We track real-time business performance, collect and interpret customer data from 250+ franchise outlets panning across India and easily execute brand level campaigns, all through one platform - Hashtag Loyalty.
Founder
We had clear objectives - promote specific units and increase visits - to fulfil via the Jumboking loyalty program. Hashtag Loyalty, with a customized and PoS integrated program, helped us achieve exactly that.
Founder
Apsara Ice Creams has consistently stayed ahead of the competition by ensuring regular customer engagement. We’ve also drastically improved our franchise performance by introducing an owner incentive program based on the Monthly Leaderboard by Hashtag Loyalty.
Founder
With multiple PoS system integrations, data reconciliation requests and tight timelines involved, the formidable task of implementing a loyalty program across all Smaaash locations was executed seamlessly by Hashtag Loyalty.
Head of Marketing
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Ready to grow your business?
See why 1000+ businesses use Hashtag Loyalty.