Screenshot of the customer reservation system to manage bookings and waitlist
CAPTURE
Reservations

Manage customer reservations, seat guests, overview table status and collect customer data.

Features

Icon for real-time restaurant table management
Table Management
Overview the status of all your restaurant tables in real-time and assign them to customers based on reservations, walk-ins or their profile.
Icon for manage customer waitlist as per table statuses
Queue Management
Waitlist customers, derive estimate waiting times and seat customers based on the real-time status of tables.
Icon for record customer details in comprehensive profiles
Customer Profiles
Maintain comprehensive customer data in smart profiles that keep history, create and mark tags, record preferences and take notes.
in action
Restaurant Floor Plan
Shift Reporting & Analytics
Reservation Timeline
Get shift-wise reports and analytics on reservation metrics and business performance.
Screenshot of reservation analytics and shift-wise reports
CUSTOMER SPEAKS
Trusted by over 1000 businesses across 30 cities in India to build customer loyalty, improve customer retention and increase revenue.
Logo of Hashtag Loyalty partner business Massive Restaurants
Logo of Hashtag Loyaly partner business The Belgian Waffle Co.
Logo of Hashtag Loyalty partner business Jumboking
Logo of Hashtag Loyalty partner business Apasra Ice Creams
Logo of Hashtag Loyalty partner business Smaaash Entertainment
We’ve taken the customer experience at Massive Hospitality a notch higher by launching an exclusive member’s program for our loyal customers. Our custom requirements have been deployed at scale across all our brands by Hashtag Loyalty.
Head of Marketing
We track real-time business performance, collect and interpret customer data from 250+ franchise outlets panning across India and easily execute brand level campaigns, all through one platform - Hashtag Loyalty.
Founder
We had clear objectives - promote specific units and increase visits - to fulfil via the Jumboking loyalty program. Hashtag Loyalty, with a customized and PoS integrated program, helped us achieve exactly that.
Founder
Apsara Ice Creams has consistently stayed ahead of the competition by ensuring regular customer engagement. We’ve also drastically improved our franchise performance by introducing an owner incentive program based on the Monthly Leaderboard by Hashtag Loyalty.
Founder
With multiple PoS system integrations, data reconciliation requests and tight timelines involved, the formidable task of implementing a loyalty program across all Smaaash locations was executed seamlessly by Hashtag Loyalty.
Head of Marketing
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Ready to grow your business?
See why 1000+ businesses use Hashtag Loyalty.