Illustration for customer loyalty program to increase retention by rewarding customers
CAPTURE
Loyalty

Implement a loyalty program to increase retention by rewarding customers for their patronage.

Loyalty Program Structures

Implement a loyalty program structure that fits your business and customers.

Logo for Visit based loyalty program
Visit Based
Reward points to customers for each visit or check-in at your business.
Logo for Spend based loyalty program
Spend Based
Reward points to customers proportional to their spends at your business.
Logo for Tier based loyalty program
Tier Based
Reward points to customers at a rate based on tiers which are defined by their overall spends at your business.
Logo for Cashback loyalty program
Cashback
Reward cashback to customers proportional to their spends.
Logo for Unit loyalty program
Unit Based
Reward points to customers for purchasing specific SKUs at your business.
Logo for Custom loyalty program for your business
Custom
Alter any of the existing structures and create a program unique to fit the needs of your business.
FEATURES
Icon for point expiry to check liability and increase redemption
Points Expiry
Keep business liability in check and create an urgency to redeem by defining a validity period on the points rewarded to customers.
Icon for omnichannel business via online and offline store integration
Online Store Integration
Make your business truly omni-channel by integrating your online and offline stores. Derive comprehensive customer data and analytics.
Icon for bonus points rewards for promotion of slow hours, items, campaigns
Bonus Points
Reward bonus points to customers to promote specific SKUs, campaigns or slow hours, as per your requirements.
Icon for enhance customer experience with gamification
Gamification
Enhance customer experience with gamified campaigns, promotions, etc.
Icon for track performance of loyalty program with analytics and reporting
Loyalty Analytics
Keep track of the performance and get actionable insights on your program with in-depth analytics and reporting.
Icon for communication via automated customer engagement
Automated Engagement
Communicate with customers via a channel they’re most likely to respond to.
PLUG AND PLAY + POS INTEGRATED
Implement Hashtag Loyalty in a matter of minutes compared to the days if not weeks taken by other solutions. Implement a solution connected to your existing billing system.
Logo for Hashtag Loyalty integration with POSist PoS system
Logo for Hashtag Loyalty integration with SanguinePoS system
Logo for Hashtag Loyalty integration with Spectrum PoS system
Logo for Hashtag Loyalty integration with Shawman PoS system
Logo for Hashtag Loyalty integration with PetPooja PoS system
Logo for Hashtag Loyalty integration with Semnox PoS system
CUSTOMER SPEAKS
Trusted by over 1000 businesses across 30 cities in India to build customer loyalty, improve customer retention and increase revenue.
Logo of Hashtag Loyalty partner business Massive Restaurants
Logo of Hashtag Loyaly partner business The Belgian Waffle Co.
Logo of Hashtag Loyalty partner business Jumboking
Logo of Hashtag Loyalty partner business Apasra Ice Creams
Logo of Hashtag Loyalty partner business Smaaash Entertainment
We’ve taken the customer experience at Massive Hospitality a notch higher by launching an exclusive member’s program for our loyal customers. Our custom requirements have been deployed at scale across all our brands by Hashtag Loyalty.
Head of Marketing
We track real-time business performance, collect and interpret customer data from 250+ franchise outlets panning across India and easily execute brand level campaigns, all through one platform - Hashtag Loyalty.
Founder
We had clear objectives - promote specific units and increase visits - to fulfil via the Jumboking loyalty program. Hashtag Loyalty, with a customized and PoS integrated program, helped us achieve exactly that.
Founder
Apsara Ice Creams has consistently stayed ahead of the competition by ensuring regular customer engagement. We’ve also drastically improved our franchise performance by introducing an owner incentive program based on the Monthly Leaderboard by Hashtag Loyalty.
Founder
With multiple PoS system integrations, data reconciliation requests and tight timelines involved, the formidable task of implementing a loyalty program across all Smaaash locations was executed seamlessly by Hashtag Loyalty.
Head of Marketing
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Ready to grow your business?
See why 1000+ businesses use Hashtag Loyalty.